About YSB

Professionals Delivering Programs for Youth

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non‑profit agencies serving youth in this community. More than 350 caring professionals work from 20 locations across the city to deliver a vast range of programs and services that support at‑risk youth and their families.

YSB is a registered charity (#10822 8545 RR0001). We receive funding from the Province of Ontario, the City of Ottawa, the United Way, and generous private donors. In 2010, our annual operating budget was over $24 million. Extremely efficient, we spend just 9.5% of our budget on administration, leaving the remaining 90.5% for program delivery.

RESOURCES AND CAREERS

media-kit

With 50 years of supporting youth in the Ottawa area, YSB is valued for its expertise in the areas of homelessness, housing, mental health, youth justice, employment, health, diversity, and youth engagement.

Youth Services Jeunesse Library

Get access to resources developed specifically for the YSB community.

Youth Services Jeunesse Careers

At YSB we offer you the opportunity to play a meaningful role in creating lasting, positive change in young people’s lives, as well in the lives of their families and communities.

Youth Services Jeunesse Frequently Asked Questions

Find answers to frequently asked questions by our community.

Our Vision: Impact tomorrow today.

Our Mission

We are committed to providing a safe, non-judgmental and accessible environment where individuals 12 years and older can pursue their life goals and be encouraged in making informed decisions.

Our Mandate

Youth Services Bureau is a multi-service agency that provides services in French and English in employment, health and housing, mental health, youth engagement and youth justice. We work in partnership to develop, deliver and advocate for better conditions, services and opportunities for youth and families.

Our Belief statement

Through our services we:

  • Value accountability for our clients & ourselves
  • Believe in empowering youth and families
  • Believe in meaningful youth engagement as core to our practice
  • Value diversity
  • Value the continuous review of the quality of our work
  • Believe in making our services accessible
  • Believe in collaboration

Board of Directors

YSB’s Board of Directors is the governing body of the organization. Its role is to articulate our mission, set our strategic direction, define our goals, and measure and report on our performance.

YSB Senior Management

  • Joanne Lowe
    Joanne Lowe Executive Director
    • Jane Fjeld
      Jane Fjeld Associate Executive Director
      • Patti Murphy
        Patti Murphy Executive Director, YSB Charitable Foundation
        • Larissa Silver
          Larissa Silver Director of Community Services
          • Stacey Lauridsen
            Stacey Lauridsen Assistant Director of Community Services
            • Kim Fenn
              Kim Fenn Director of Quality Assurance
              • Melanie Bania
                Melanie Bania Director of Youth Justice Services
                • Rui Medeiros
                  Rui Medeiros Assistant Director, Employment Services
                  • Francine Gravelle
                    Francine Gravelle Director of Mental Health Services
                    • Ted Charette
                      Ted Charette Assistant Director of Mental Health Services
                      • Dan Sabourin
                        Dan Sabourin Director of Employment Services
                        • Mary Conroy
                          Mary Conroy Director of Human Resources
                          • Bob White
                            Bob White IT Manager
                            • Wes Richardson
                              Wes Richardson Director of Finance
                              • Suzanne Fraser
                                Suzanne Fraser Communications Manager

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