About YSB

Professionals Delivering Programs for Youth

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non‑profit agencies serving youth in this community. More than 350 caring professionals work from 20 locations across the city to deliver a vast range of programs and services that support at‑risk youth and their families.

YSB is a registered charity (#10822 8545 RR0001). We receive funding from the Province of Ontario, the City of Ottawa, the United Way, and generous private donors. In 2010, our annual operating budget was over $24 million. Extremely efficient, we spend just 9.5% of our budget on administration, leaving the remaining 90.5% for program delivery.

Our Strategic Priorities

Strategic PlanThe purpose of the YSB Strategic Plan is to provide a 3-year roadmap to strengthen our capacity as an exceptional leader and partner in responding to the needs of youth and families in our community. Click here to read the full document.

RESOURCES AND CAREERS

media-kit

With 50 years of supporting youth in the Ottawa area, YSB is valued for its expertise in the areas of homelessness, housing, mental health, youth justice, employment, health, diversity, and youth engagement.

Youth Services Jeunesse Library

Get access to resources developed specifically for the YSB community.

Youth Services Jeunesse Careers

At YSB we offer you the opportunity to play a meaningful role in creating lasting, positive change in young people’s lives, as well in the lives of their families and communities.

Youth Services Jeunesse Frequently Asked Questions

FAQ

Find answers to frequently asked questions by our community.

Our Vision: We are committed to providing a safe, non-judgmental and accessible environment where individuals 12 years and older can pursue their life goals and be encouraged in making informed decisions.

Our Blog

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Leave a Legacy to Change a Young Life

May is Leave a Legacy month in Canada. Leaving a gift in your will to an organization close to your heart is an easy yet deeply profound way to create a legacy that lives on through the people your gift will serve. Donors who support YSB through issuing a legacy gift give vital help through […]

Impact doubled, at a most critical time

YSB is proud to announce that $20,000 was raised for YSB’s programs and services for youth recently, thanks to our donors and our extraordinary partner – the Taggart Parkes Foundation. Created by the Taggart Group of Companies, and a long-time partner to YSB, the Taggart Parkes Foundation made a commitment to match donations with its […]

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Mental Health Services at YSB during COVID-19

Information Line for Child and Youth Mental Health and Youth Addictions Services We heard you! YSB has expanded the role of the crisis line and online chat to provide information about child and youth mental health and youth addiction services in Eastern Ontario. Not sure what mental health and addiction services are open or how […]

Board of Directors

YSB’s Board of Directors is the governing body of the organization. Its role is to articulate our mission, set our strategic direction, define our goals, and measure and report on our performance.

YSB Senior Management

  • Amber Costello
    Amber Costello Director of Employment Services
  • Anne-Marie Clarkson
    Anne-Marie Clarkson Assistant director, Youth Justice
  • Bill Fenn
    Bill Fenn Assistant director, Youth Justice
  • Joanne Lowe
    Joanne Lowe Executive Director
  • Patti Murphy
    Patti Murphy Executive Director, YSB Charitable Foundation
  • Larissa Silver
    Larissa Silver Associate Executive Director
  • Stacey Lauridsen
    Stacey Lauridsen Assistant Director of Community Services
  • Kim Fenn
    Kim Fenn Director of Quality Assurance
  • Melanie Bania
    Melanie Bania Director of Youth Justice Services
  • Rui Medeiros
    Rui Medeiros Assistant Director, Employment Services
  • Francine Gravelle
    Francine Gravelle Director of Mental Health Services
  • Ted Charette
    Ted Charette Assistant Director of Mental Health Services
  • Mary Conroy
    Mary Conroy Director of Human Resources
  • Bob White
    Bob White Director of IT
  • Wes Richardson
    Wes Richardson Director of Finance
  • Suzanne Fraser
    Suzanne Fraser Director of Communications

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