Youth Mental Health Walk-in Clinic

YSB’s Youth Mental Health Walk-in Clinic

  • Click here to download our welcome package. This package includes: Welcome letter, consent for services, consent to use email, Choice questionnaire, demographics survey, confidentiality pamphlet, and complaints pamphlet. We’ll discuss these documents at the beginning of your session.

Our Crisis Line & Crisis Chat are always open. Click here to access.

How to Access YSB’s Youth Mental Health Walk-in Clinic

For youth ages 12 to 20, and/or their parents or caregivers

Walk-in sessions: Tuesdays (300–1355 Bank St.) and Thursdays (2225 Mer Bleue Rd.), 12 noon to 8 p.m. (last session is at 6 p.m.).

Questions? Call us at 613-562-3004.

Are you having problems with a relationship, or a recent break-up? Too much fighting at home? Struggling with questions of sexual or gender identity? The Youth Mental Health Walk-in Clinic offers single counselling sessions for youth whose needs are more immediate. Often, one of the most difficult steps can be gathering enough courage to ask for help. Getting help sooner can make all the difference.

Is this right for me?

  • You are 12 to 20 years old—or the parent of a teen
  • You think the solution is in your control
  • You need reassurance that your reaction to a troubling situation is normal
  • You can identify, with the help of a counsellor, helpful solutions, past successes, and reasonable expectations
  • You are “stuck” in a feeling (anger, guilt, grief) towards a past event and are looking for ways to get “unstuck.”

A single counselling session may be enough to address your needs. Other options of service can also be explored. Click here to learn more about CAPA.

The Clinic is less likely to benefit you if you are feeling suicidal right now or are actively suffering from a serious mental health diagnosis. The Clinic is also less likely to benefit you if you feel need ongoing support to work through and escape the effects of abuse. If you are experiencing a crisis, or need to talk about any of the above, you can call the 24/7 Crisis Line at 613-260-2360 at any time.

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Milo's Story

Every year when I was little, I’d think “this will be the year that everything will be okay”. And every year, I’d be crushed. By the time I was 18 I couldn’t take my dad’s drinking or my mom’s crying anymore, so I packed a knapsack with the warmest clothes I had and I left. It was freezing cold, and I was alone…but I was free.

The next few months were rough and at times very scary. I spent nights in parks, doorways and even under bridges all with just an old sleeping bag a friend had given me. One night it was so cold that I walked until the sun came up, afraid that I would freeze to death if I slept.

It took me awhile to get over the embarrassment to start asking people for money. But, it was swallow my pride or stay cold and hungry. After two weeks of doing this I learned about YSB. I didn’t know it then but, in that moment, my life changed for the better. I got connected to YSB’s Young Men’s Emergency Shelter and my first night in the shelter I slept 11 hours. I felt so safe and secure. I remember that moment clearly and I felt so hopeful I now have my own apartment in one of YSB’s long-term housing buildings, am attending college to become a graphic designer, and am working part-time to support myself.

“For the first time I can remember, I’m really excited about my future. Growing up I just thought about getting by one day at a time.” I hope my story conveys just how life changing it was for me to be able to access YSB’s shelter during a really difficult time in my life. The team at YSB supported me every step of the way, and I’m grateful they were by my side. I hope you’ll consider taking the opportunity to transform the life of another young person like me today.

Milo*

*While Milo’s story is real his name has been changed to protect his privacy