Youth Mental Health Walk-in Clinic

Ottawa & Eastern Ontario – Always open: 24/7 crisis line
613-260-2360 or 1-877-377-7775

Are you having problems with a relationship, or a recent break-up? Too much fighting at home? Struggling with questions of sexual or gender identity? The Youth Mental Health Walk-in Clinic offers single counselling sessions for youth whose needs are more immediate. Often, one of the most difficult steps can be gathering enough courage to ask for help. Getting help sooner can make all the difference.

Is the Walk-in Clinic right for me?

  • You are 12 to 20 years old—or the parent of a teen
  • You think the solution is in your control
  • You need reassurance that your reaction to a troubling situation is normal
  • You can identify, with the help of a counsellor, helpful solutions, past successes, and reasonable expectations
  • You are “stuck” in a feeling (anger, guilt, grief) towards a past event and are looking for ways to get “unstuck.”

A single counselling session may be enough to address your needs.

Benefits include:

  • Feeling less worried
  • Preventing a temporary problem from getting worse
  • Feeling less isolated
  • Knowing more about the available resources in the Ottawa region
  • More ideas about how to manage the problem

The Walk-in Clinic is less likely to benefit you if you are feeling suicidal right now or are actively suffering from a serious mental health diagnosis. The Walk-in Clinic is also less likely to benefit you if you feel need ongoing support to work through and escape the effects of abuse. If you are experiencing a crisis, or need to talk about any of the above, you can call the 24/7 Crisis Line at 613-260-2360 at any time.

How to Access the Walk-in Clinic

Youth ages 12 to 20, and their parents, are welcome to access the Walk-in during the hours posted below.

Hours: Tuesdays and Thursdays, 12 noon to 8 pm (last session is at 6 pm).
Address: 2301 Carling Avenue (corner of Richardson Ave.) Click here for a map. We are located by the Lincoln Fields Transit Station. Bus #85 also passes directly in front of the Hub. Plan your transit trip using Google Maps.

Phone: 613-562-3004

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