We are not here to judge, we are here to understand and to help you work through any issues or difficulties you are experiencing that may be affecting your life and your emotional well-being. Our team of experienced mental health experts provide a range of welcoming, non-judgmental services for you and your family.
How to Access Mental Health Services
Those in crisis are urged to call our 24/7 Crisis Line for immediate assistance. If you are looking for support from YSB Mental Health, please call us at 613-562-3004 to discuss your needs. All active programs with YSB Mental Health are listed below: please click on the links to get more information about each service.
24/7 Crisis Line and Crisis Chat Service
The 24/7 Crisis Line and online Crisis Chat make sure that children or youth in crisis (ages 0-17) — or anyone concerned about them — can talk to someone who understands and wants to help. Offers supportive listening, crisis counselling, referrals and more, 24 hours a day, 7 days a week, 365 days a year.
Youth Mental Health Walk-in Clinic
The Youth Mental Health Walk-in Clinic offers single counselling sessions for youth ages 12 to 20, and/or their parents or caregivers, whose needs are more immediate. Often, one of the most difficult steps can be gathering enough courage to ask for help. Getting help sooner can make all the difference.
Youth and Family Counselling
This program offers youth aged 12-17 years old, the chance to address issues affecting the family relationship. Parents and youth can meet with counsellors for family sessions, or individuals can arrange one-on-one counselling according to their needs.
Intensive Family Support
An intensive family- and community-based program that promotes positive behavioural change in youth (aged 12 to 17) who are at risk of out-of-home placement because of significant anti-social behaviour.
Step Up Step Down
Step Up Step Down is a bilingual live-in-treatment program for youth aged 12 to 17 with complex mental health needs. Step Up Step Down addresses a service gap between hospitalization and community care.
Wraparound Ottawa
Wraparound is for families and guardians with youth aged 12 to 17 years old. Wraparound helps families by helping to create a team of friends, community members and professionals that will support them in dealing with complex problems.
Our Mental Health Office
