Thank you for your interest in supporting the Youth Services Bureau. There are many ways to show your support of at-risk youth in our community! Please contact Patti Murphy at or 613-729-1000 ext. 1262 if you are interested in getting involved.

Donate Your PC Optimum Points

Did you know you can donate your PC Optimum Points to YSB? When you donate your points, you make it possible for YSB to purchase much-needed items for our programs, including toiletries and household supplies. It’s easy to donate – simply log-in to your PC Optimum account here, and select the Youth Services Bureau of Ottawa in the “donate” page!

Organize a Third-Party Event

With your support, we can together help impact the lives of youth tomorrow, today. If you’d like to organize a third party event in support of YSB, we have developed a DIY program to help you in your event planning and fundraising. You can find more information HERE.

We would be happy to assist you with any questions you have or to brainstorm event ideas. Contact Desiree Rapoch, Community Engagement and Events Coordinator, at 613-729-0577 ext.1245 or for assistance.

Donate a Car

Donate a Car Canada accepts Vehicle Donations for the Youth Services Bureau. Free towing is provided. When you donate your vehicle to YSB through Donate A Car Canada, it will either be recycled or sold at auction. Donate a Car Canada will look after all the details to make it easy for YSB to benefit. After your vehicle donation is complete, we’ll send you a tax receipt, and you’ll know that proceeds from your vehicle will be moving at-risk youth forward to a brighter future!

Donate New Items

YSB gratefully accepts donations of much needed new items for our youth. If you are planning to deliver items to YSB, please contact Patti Murphy at or 613-729-1000 ext. 1262 to confirm details of your delivery.

New Items currently being accepted:

  • New Towels
  • New Clothing: Adult T-shirts, Hoodies/Sweatshirts, Pants, Pyjamas, Socks, Underwear, Slippers
  • New Toiletries: Combs, Hairbrushes, Shampoo, Conditioner, Deodorant, Disposable razors, Shaving cream, Sanitary pads, Tampons, Cosmetics
  • New Bedding: Bed sheets (Single and Double sizes), Blankets, Duvets, Pillows, Pillow Cases
  • Gift Cards (of any amount): Shoppers Drug Mart, Rexall, Pharma Plus, Giant Tiger, Winners, Cineplex, Tim Hortons, McDonalds, Subway, Swiss Chalet, Loblaws/Superstore/Metro/Independent/Sobeys & all grocery outlets
  • Other New Items: Household cleaning products, Reusable water bottles, Umbrellas, Garbage cans

Additional Ways to Give

Do you have additional ideas of how you’d like to support vulnerable youth in our community? YSB accepts gift baskets, gift certificates, concert and sporting event tickets, silent auction items for our events, as well as services from individuals, community groups or corporate partners.

For more information about different ways you can support at-risk youth in Ottawa, contact Patti Murphy at or 613-729-1000 ext. 1262.

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Milo's Story

Every year when I was little, I’d think “this will be the year that everything will be okay”. And every year, I’d be crushed. By the time I was 18 I couldn’t take my dad’s drinking or my mom’s crying anymore, so I packed a knapsack with the warmest clothes I had and I left. It was freezing cold, and I was alone…but I was free.

The next few months were rough and at times very scary. I spent nights in parks, doorways and even under bridges all with just an old sleeping bag a friend had given me. One night it was so cold that I walked until the sun came up, afraid that I would freeze to death if I slept.

It took me awhile to get over the embarrassment to start asking people for money. But, it was swallow my pride or stay cold and hungry. After two weeks of doing this I learned about YSB. I didn’t know it then but, in that moment, my life changed for the better. I got connected to YSB’s Young Men’s Emergency Shelter and my first night in the shelter I slept 11 hours. I felt so safe and secure. I remember that moment clearly and I felt so hopeful I now have my own apartment in one of YSB’s long-term housing buildings, am attending college to become a graphic designer, and am working part-time to support myself.

“For the first time I can remember, I’m really excited about my future. Growing up I just thought about getting by one day at a time.” I hope my story conveys just how life changing it was for me to be able to access YSB’s shelter during a really difficult time in my life. The team at YSB supported me every step of the way, and I’m grateful they were by my side. I hope you’ll consider taking the opportunity to transform the life of another young person like me today.


*While Milo’s story is real his name has been changed to protect his privacy