Intensive Family Support

Intensive Family Support is an intensive, home-based program that supports families with youth (aged 12 to 17) who are at risk of out-of-home placement to foster care, a group home, or a correctional facility in response to a range of significant behavioural problems, including:

  • Oppositional, aggressive, violent or criminal behaviour
  • Failing classes, not going to school, or experiencing other school problems
  • Serious disrespect in the home and in the community
  • Running away from home
  • Using drugs and/or alcohol, or taking part in any other risky activities that could result in self-harm

This pragmatic, goal-oriented treatment program targets factors in a youth’s social network that contribute to his or her antisocial behaviour and works to achieve positive outcomes in the family, with peers and at school or work.

We offer parents the skills and resources to deal on their own with the difficulties that arise when raising teenagers, and give youth the skills to cope with family, peer, school and neighbourhood problems. Therapists accomplish this, in part, in two ways:

  • By engaging key people in the youth’s environment (family, school faculty, community members, etc.) and collaborating with family members to design the treatment plan

By mobilizing individual, family and community resources that support and maintain the long-term behavioural changes that occur during the Intensive Family Support treatment.

How to access the program

Contact us at 613-562-3004 or

Start typing and press Enter to search

Share This

Milo's Story

Every year when I was little, I’d think “this will be the year that everything will be okay”. And every year, I’d be crushed. By the time I was 18 I couldn’t take my dad’s drinking or my mom’s crying anymore, so I packed a knapsack with the warmest clothes I had and I left. It was freezing cold, and I was alone…but I was free.

The next few months were rough and at times very scary. I spent nights in parks, doorways and even under bridges all with just an old sleeping bag a friend had given me. One night it was so cold that I walked until the sun came up, afraid that I would freeze to death if I slept.

It took me awhile to get over the embarrassment to start asking people for money. But, it was swallow my pride or stay cold and hungry. After two weeks of doing this I learned about YSB. I didn’t know it then but, in that moment, my life changed for the better. I got connected to YSB’s Young Men’s Emergency Shelter and my first night in the shelter I slept 11 hours. I felt so safe and secure. I remember that moment clearly and I felt so hopeful I now have my own apartment in one of YSB’s long-term housing buildings, am attending college to become a graphic designer, and am working part-time to support myself.

“For the first time I can remember, I’m really excited about my future. Growing up I just thought about getting by one day at a time.” I hope my story conveys just how life changing it was for me to be able to access YSB’s shelter during a really difficult time in my life. The team at YSB supported me every step of the way, and I’m grateful they were by my side. I hope you’ll consider taking the opportunity to transform the life of another young person like me today.


*While Milo’s story is real his name has been changed to protect his privacy