Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.

Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.

We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.

Visit our blog to read the latest news from YSB, including updates on events and programs.



Accessing our services:

You can reach our Head Office at 613-729-1000, our Mental Health Hub at 613-562-3004, Employment Services at 613-236-8244, Youth Justice at 613-738-2104, and Community Services at 613-241-7788. Please leave a voicemail if we don’t pick up right away.

To reach our Crisis Line call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.

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Contact Us

Youth Services Bureau of Ottawa Head Office
2675 Queensview Drive
Ottawa, Ontario K2B 8K2

24/7 Crisis Line 613-260-2360

Toll-free for Eastern Ontario

613-729-0577 ext. 1206


About Us

YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.


About Donating

Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.


Our Blog


YSB announces new CEO

The Board of Directors of the Youth Services Bureau of Ottawa (YSB) is pleased to announce the appointment of Larissa Silver as CEO. Effective Thursday, June 1, 2023, Ms. Silver will take over from YSB’s retiring Executive Director, Joanne Lowe. Ms. Silver has been Associate Executive Director of YSB since January of 2020, and before […]


Chalk It Up for Youth Mental Health

Join the Youth Services Bureau (YSB) to fundraise and decorate pavement, sidewalks, and driveways to help provide 200+ youth in our community with an hour of mental health counselling. You may join one of several in several of Ottawa’s Business Improvement Areas (BIAs) or select your own location. Chalk It Up for Youth Mental Health […]


Join us for Coldest Night of the Year 2023!

The Coldest Night of the Year is a winterrific family-friendly walk to raise money for local charities serving people experiencing hurt, hunger, and homelessness. Join us on February 25, 2023 – team up, fundraise, walk, and gather for good… because it’s cold out there. You can choose to walk 2 km or 5 km along our dedicated Ottawa Centretown route. Bundle […]

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