Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.

Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.

We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.

Visit our blog to read the latest news from YSB, including updates on events and programs.

Accessing our services:

  • Head Office > 613-729-1000
  • Mental Health Hub > 613-562-3004
  • Employment Services > 613-236-8244
  • Youth Justice > 613-738-2104
  • Community Services > 613-241-7788

*Please leave a voicemail if we don’t pick up right away.

To reach our Crisis Line, call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.

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Contact Us

Youth Services Bureau of Ottawa Head Office
2675 Queensview Drive
Ottawa, Ontario K2B 8K2

24/7 Crisis Line 613-260-2360

Toll-free for Eastern Ontario

613-729-0577 ext. 50206


About Us

YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.


About Donating

Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.


Our Blog


Retirement of YSB Ottawa CEO Larissa Silver

Yesterday YSB’s Chair of the Board of Directors, Tanya Gracie, shared that our CEO Larissa Silver has decided to retire. Larissa’s 10 years of dedicated service and leadership with YSB left an indelible mark on both our organization and on our community. Larissa’s approach to work was based on creating meaningful, positive impacts in peoples’ […]

Dr. Joanne Bezzubetz

YSB and CHEO announce new Vice-President, Integrated Mental Health and Addictions Care

YSB and CHEO announce new Vice-President, Integrated Mental Health and Addictions Care The Youth Services Bureau (YSB) and CHEO are excited to announce Dr. Joanne Bezzubetz will be joining the organizations on November 20 as Vice President, Integrated Mental Health and Addictions Care, a shared position between YSB and CHEO. YSB and CHEO share a common […]


YSB Foundation Newsletter 2023 – Edition 2

Click through to read our newsletter and learn more about YSB events, programming, staff and supporters

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