Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.

Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.

We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.

Visit our blog to read the latest news from YSB, including updates on events and programs.

Accessing our services:

  • Head Office > 613-729-1000
  • Mental Health Hub > 613-562-3004
  • Employment Services > 613-236-8244
  • Youth Justice > 613-738-2104
  • Community Services > 613-241-7788

*Please leave a voicemail if we don’t pick up right away.

To reach our Crisis Line, call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.

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Contact Us

Youth Services Bureau of Ottawa Head Office
613-729-1000
info@ysb.ca
2675 Queensview Drive
Ottawa, Ontario K2B 8K2

24/7 Crisis Line 613-260-2360

Toll-free for Eastern Ontario
1-877-377-7775

Media
613-729-0577 ext. 50206
communications@ysb.ca

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About Us

YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.

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About Donating

Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.

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Our Blog

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Safe Housing for Youth: Understanding Your Options and Rights

For many young people, safe and stable housing can be a significant challenge, especially for those experiencing homelessness or living in unsafe environments. In Ottawa, housing insecurity continues to affect youth, but knowing your options and understanding your rights can help you navigate these challenges. At the Youth Services Bureau (YSB), we’re committed to supporting […]

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YSB is pleased to welcome its new CEO, Nina Gorka

YSB is pleased to welcome its new CEO, Nina Gorka            The Board of Directors of the Youth Services Bureau of Ottawa (YSB) is pleased to announce the appointment of Nina Gorka as CEO. Effective November 4, 2024, Ms. Gorka will take over from YSB’s interim CEO, Michel Guilbeault. Ms. Gorka brings more than 20 years […]

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Break the stigma: empowering youth mental health and finding support

Break the stigma: empowering youth mental health and finding support Mental health is critical to everyone’s well-being, especially young people navigating the complexities of growing up. Yet, many youth face significant mental health challenges, including anxiety, depression, and stress. According to data from the Canadian Mental Health Association (CMHA), about 20% of Canadian youth suffer […]

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