Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.

Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.

We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.

Visit our blog to read the latest news from YSB, including updates on events and programs.

Accessing our services:

  • Head Office > 613-729-1000
  • Mental Health Hub > 613-562-3004
  • Employment Services > 613-236-8244
  • Youth Justice > 613-738-2104
  • Community Services > 613-241-7788

*Please leave a voicemail if we don’t pick up right away.

To reach our Crisis Line, call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.

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Contact Us

Youth Services Bureau of Ottawa Head Office
2675 Queensview Drive
Ottawa, Ontario K2B 8K2

24/7 Crisis Line 613-260-2360

Toll-free for Eastern Ontario

613-729-0577 ext. 50206


About Us

YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.


About Donating

Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.


Our Blog


Join the YSB Team: Exciting Career Opportunities Await!

Are you passionate about making a difference in the lives of youth and families in Ottawa? YSB is hiring for several positions, and we would love for you to join our dynamic team. We are committed to creating a supportive, diverse, and inclusive environment where every team member can thrive and make a meaningful impact. […]


Join the YSB Board of Directors

The Youth Services Bureau of Ottawa (YSB) is seeking new directors to join our talented and accomplished Board of Directors. Join us in shaping decisions that will affect thousands of young people across our community and sharing your experience and expertise with our dedicated management team. While we welcome all applications, we are prioritizing the […]


YSB Foundation Newsletter 2024 – Edition 1

Click through to read our newsletter and learn more about YSB events, staff, and supporters.      

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