What will it cost me to get help from YSB?
YSB services are free.
My teen needs help finding a job. Does YSB offer employment programs?
Yes, YSB offers a variety of services to help prepare youth for the job market and find employment. Learn more at Youth Employment.
I have lost my job and the stress of unemployment is making my children anxious, too. How can YSB help our family?
YSB understands the effects that the stress of unemployment can have on a household. We offer Youth and Family Counselling that may help you and your family better cope with your situation. For [...]
My child’s friend needs a safe place to stay right now. How can I discretely involve YSB?
YSB services are available to those who reach out for help — we cannot be called in to intervene in any situation. So while you cannot ask us to approach your child’s friend, you can suggest that [...]
My child is getting help from YSB, but has now moved out of our home. Will YSB continue to help my child?
Yes, youth between the ages of 14 and 24 can continue to receive YSB support regardless of where they live.
Will YSB keep my family’s information confidential?
Absolutely. YSB carefully protects your privacy. Services are provided in a confidential manner and your family’s information is kept secure. The only exception to our confidentiality policy is [...]
My child is in YSB counselling. Are the sessions confidential, or will the counsellor share what was discussed with me?
Youth aged 12 and older can receive confidential counselling services without a parent’s consent. However, there are some situations when safety concerns outweigh the right to privacy. So if a [...]
My teen is out of control but refuses to go to counselling. Does YSB offer services to parents in this situation?
We do offer services to parents in your situation. If you are concerned about your teen, we urge you to call the 24/7 Crisis Line. It’s there to support youth and their parents. We can provide [...]
I feel there is something wrong in my teenager’s life, but can’t get a conversation going on the subject. What should I do?
YSB’s Youth and Family Counselling program may be a good place to start. We offer youth (aged 12 to 20) and their families the opportunity to address a wide range of issues affecting the family [...]
I don’t know the warning signs of a teenager in crisis. Can YSB help me?
Yes, we can help. Contact the 24/7 Crisis Line to speak to a trained professional. He or she can help you identify various warning signs and suggest how best to approach your teenager and deal [...]