YSB services are available to those who reach out for help — we cannot be called in to intervene in any situation. So while you cannot ask us to approach your child’s friend, you can suggest that he or she contact YSB for help. Here are some options.
The youth can call the 24/7 Crisis Line to talk to a counsellor about his or her situation.
24/7 Crisis Line
In Ottawa: 613-260-2360
Long distance toll-free: 1-877-377-7775
YSB emergency shelters serve youth aged 12 to 20, so you can suggest that the youth call a shelter to talk to professional staff about using the service.
Young Men’s Emergency Shelter: 613-907-8975
Young Women’s Emergency Shelter: 613-789-8220
The youth can visit the Downtown Drop-in Centre at 147 Besserer Street. Staff there can help him or her find a safe place to stay the night.
Note that a report to the Children’s Aid Society must be made should an adult learn that a youth under the age of 16 is in an unsafe living situation.