Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.

Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.

We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.

Visit our blog to read the latest news from YSB, including updates on events and programs.

Accessing our services:

  • Head Office > 613-729-1000
  • Mental Health Hub > 613-562-3004
  • Employment Services > 613-236-8244
  • Youth Justice > 613-738-2104
  • Community Services > 613-241-7788

*Please leave a voicemail if we don’t pick up right away.

To reach our Crisis Line, call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.

Latest Tweets

Contact Us

Youth Services Bureau of Ottawa Head Office
2675 Queensview Drive
Ottawa, Ontario K2B 8K2

24/7 Crisis Line 613-260-2360

Toll-free for Eastern Ontario

613-729-0577 ext. 50206


About Us

YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.


About Donating

Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.


Our Blog


YSB 2023 Newsletter – Edition 2

Click through to read our newsletter and learn more about YSB events, programming, staff and supporters


YSB hosts multi-employer job fair

OTTAWA, June 26, 2023 — YSB’s Employment Services is hosting a multi-employer job fair this Thursday at its 1355 Bank St. location. The job fair will offer a unique opportunity for job seekers to connect with a wide pool of employment opportunities.   With an impressive lineup of employers, participants can expect opportunities across sectors […]


YSB announces new CEO

The Board of Directors of the Youth Services Bureau of Ottawa (YSB) is pleased to announce the appointment of Larissa Silver as CEO. Effective Thursday, June 1, 2023, Ms. Silver will take over from YSB’s retiring Executive Director, Joanne Lowe. Ms. Silver has been Associate Executive Director of YSB since January of 2020, and before […]

Start typing and press Enter to search