Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.
Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.
We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.
Visit our blog to read the latest news from YSB, including updates on events and programs.
We Can Help
Accessing our services:
You can reach our Head Office at 613-729-1000, our Mental Health Hub at 613-562-3004, Employment Services at 613-236-8244, Youth Justice at 613-738-2104, and Community Services at 613-241-7788. Please leave a voicemail if we don’t pick up right away.
To reach our Crisis Line call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.
Youth Services Bureau of Ottawa Head Office
2675 Queensview Drive
Ottawa, Ontario K2B 8K2
24/7 Crisis Line 613-260-2360
Toll-free for Eastern Ontario
613-729-0577 ext. 1206
YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.
May 4, 2023
YSB announces new CEO
The Board of Directors of the Youth Services Bureau of Ottawa (YSB) is pleased to announce the appointment of Larissa Silver as CEO. Effective Thursday, June 1, 2023, Ms. Silver will take over from YSB’s retiring Executive Director, Joanne Lowe. Ms. Silver has been Associate Executive Director of YSB since January of 2020, and before […]
April 27, 2023
Chalk It Up for Youth Mental Health
Join the Youth Services Bureau (YSB) to fundraise and decorate pavement, sidewalks, and driveways to help provide 200+ youth in our community with an hour of mental health counselling. You may join one of several in several of Ottawa’s Business Improvement Areas (BIAs) or select your own location. Chalk It Up for Youth Mental Health […]
February 3, 2023
Join us for Coldest Night of the Year 2023!
The Coldest Night of the Year is a winterrific family-friendly walk to raise money for local charities serving people experiencing hurt, hunger, and homelessness. Join us on February 25, 2023 – team up, fundraise, walk, and gather for good… because it’s cold out there. You can choose to walk 2 km or 5 km along our dedicated Ottawa Centretown route. Bundle […]