Professionals Delivering Programs for Youth

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non‑profit agencies serving youth in this community. More than 350 caring professionals work from 20 locations across the city to deliver a vast range of programs and services that support at‑risk youth and their families.

YSB is a registered charity (#10822 8545 RR0001). We receive funding from the Province of Ontario, the City of Ottawa, the United Way, and generous private donors. In 2010, our annual operating budget was over $24 million. Extremely efficient, we spend just 9.5% of our budget on administration, leaving the remaining 90.5% for program delivery.

Our Strategic Priorities

The purpose of the YSB Strategic Plan is to provide a 3-year roadmap to strengthen our capacity as an exceptional leader and partner in responding to the needs of youth and families in our community. Click here to read the full document.

RESOURCES AND CAREERS

Media Kit

With more than 60 years of supporting youth in the Ottawa area, YSB is valued for its expertise in the areas of homelessness, housing, mental health, youth justice, employment, health, diversity, and youth engagement.

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Library

Get access to resources developed specifically for the YSB community.

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Careers

At YSB we offer you the opportunity to play a meaningful role in creating lasting, positive change in young people’s lives, as well in the lives of their families and communities.

FAQ

Find answers to frequently asked questions by our community.

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Our Vision: IMPACT TOMORROW TODAY

Our mission

We are committed to providing a safe, non-judgmental and accessible environment where individuals 12 years and older can pursue their life goals and be encouraged in making informed decisions.

Our mandate

YSB is a multi-service agency that provides services in French and English in employment, health and housing, mental health, youth engagement and youth justice. We work in partnership to develop, deliver and advocate for better conditions, services and opportunities for youth and families.

Through our services we:

Value our clients’ strengths
Believe in empowering youth and families
Value diversity
Believe in making our services accessible
Value accountability for our clients & ourselves
Believe in meaningful youth engagement as core to our practice
Value the continuous review of the quality of our work
Believe in collaboration

Our Blog

April 16, 2024

Join the YSB Board of Directors

The Youth Services Bureau of Ottawa (YSB) is seeking new directors to join our talented and accomplished Board of Directors. Join us in shaping decisions that will affect thousands of young people across our community and sharing your experience and expertise with our dedicated management team. While we welcome all applications, we are prioritizing the […]

Board of Directors

YSB’s Board of Directors is the governing body of the organization. Its role is to articulate our mission, set our strategic direction, define our goals, and measure and report on our performance.

Tanya Gracie Chair
Meena Roberts Vice-Chair
Robert C. Rhéaume
Duane McNair
Donna MacNeil-Charbot Secretary

Anne Lawson
Yen Do
David Keneford
Peter Lambertucci
Melissa Forgie

Susan G. Tataryn Past Chair
Anne Huot
Mike D’Amico Past Chair
Robbin Tourangeau

YSB Senior Management

Michel Guilbeault Interim CEO
(He/Him)
Kim Fenn Director of Quality Assurance
(She/Her)
Bob White Director of IT
(He/Him)
Mike Wade Assistant Director, Community Services
(He/Him)
Amber Costello Director of Employment Services
(She/Her)

Darren Graham Director of Community Services
(He/Him)
Josh Torres Assistant Director of Programs and Services, Youth Justice
(He/Him)
Ryan McKay DIRECTOR, YOUTH JUSTICE
(He/Him)
Tadiwa Muradzikwa Director of People, Culture, and Belonging
(He/Him)
Kathryn Owens Clinical Director
(She/Her)

Bill Fenn Assistant director, Youth Justice
(He/Him)
Bonnie Graham Assistant Director, Mental Health Services
(She/Her)
Patti Murphy Executive Director, YSB Charitable Foundation
(She/Her)
Stacey Lauridsen Assistant Director of Community Services
(He/Him)
Heidi Nichilo Clinical Assistant Director, Mental Health Services
(She/Her)

Rui Medeiros Assistant Director, Employment Services
(He/Him)
Wes Richardson Director of Finance
(He/Him)
Suzanne Fraser Director of Communications
(She/Her)

About YSB