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The Youth Services Bureau of Ottawa (YSB) is dedicated to supporting vulnerable and at-risk youth, their families and the adults in community, through a diverse variety of programs and services, in both official languages. We are seeking a dynamic Chief Executive Officer (CEO) to lead our organization. As a contemporary and inclusive leader, you will play a pivotal role in shaping the future of our organization and the lives of the youth we serve.

Key Competencies: The following highlight the knowledge, behaviours and abilities that are core to this role:

  • Strategic Vision: Drive the organization’s growth and impact through strategic planning, capacity building, adaptability and sound decision-making.
  • Business Acumen: Apply business knowledge and change management expertise to ensure the organization is aligned to achieve sustainability and efficiency through results, outcomes and accountability.
  • Superior Communications: Serve as a skilled and influential communicator and spokesperson, engaging with stakeholders, partners, staff, and the public to promote YSB’s mission and initiatives.
  • Passion for Social Services: Demonstrate a strong commitment to improving the lives of youth and fostering a positive impact in their lives – present and future.
  • Champion for Youth: Advocate for the needs of vulnerable and at-risk youth, working to ensure they have access to the support and resources they need.
  • Innovative Leadership: Develop and implement creative strategies and programs that align with YSB’s mission and address emerging challenges faced by our youth.
  • Political Savvy: Leverage political connections and relationships to influence and advocate for youth services and sustainable funding/resources for the organization.
  • Authenticity: Lead with integrity, authenticity, and transparency, inspiring confidence and trust within the organization and the community.
  • Respect and Collaboration: Building partnerships and teams; fostering a culture of inclusivity, respect, empowerment and collaboration within the organization, encouraging teamwork and open communication.
  • EDI Awareness: Prioritize Equity, Diversity, and Inclusion (EDI) within the organization, promoting fair and inclusive practices and behaviours at all levels.
  • Cultural Competency: Can lead a multi-generational, culturally diverse workforce and respond to the needs of an increasingly diverse youth demographic.

We are looking for a highly regarded and respected community-focused leader who will build a great team and be attracted and excited by our MissionImpact Tomorrow Today – someone who can guide our organization’s future with passion and commitment to our mission of supporting youth in Ottawa.


  • Minimum undergraduate degree; ideally relevant degree at the post-graduate level in Social Work/ Education/Counselling/ Business or Administration or a combination of relevant experience and education
  • Extensive experience in senior leadership roles, preferably in social services, health care, community or youth-focused organizations – understands the environment and landscape
  • Experience running a significantly sized and complex organization with multiple funders (as context – YSB has over 350 staff, $32+ M Budget,)
  • Proven ability to collaborate effectively with diverse stakeholders, including government officials, community leaders, and partners.
  • Proficiency in English and French is essential.
  • Superior interpersonal and communication skills, with the ability to inspire and engage others.
  • Demonstrated commitment to EDI.
  • Be available and relatable – listening, coaching, advising, deciding.

Join YSB as our next CEO and make a lasting impact on the lives of youth in Ottawa. Together, we can create a brighter future for our community.


Should you wish to learn more about this exceptional and impactful leadership opportunity, please call (in strictest confidence) Mike Lupiano at 613.862.2999, Nicole Poirier at 613.915.5030, or email your CV and thoughtful letter of introduction to:




We know applying to a job takes time and we thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants who are selected for further consideration are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process – kindly make your needs known in advance.

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