Community and Housing Services

If you or your family are struggling to meet some of your basic needs, you are not alone. We are here to help you feel safe and cared for. YSB community services are designed to provide food, shelter, safety, health services — and even a sense of belonging — for those who otherwise might go without. We work in allyship with youth who experience marginalization, to help them access and maintain stable housing, prepare for life transitions, and engage meaningfully with their communities.

Downtown Services and Drop-in

The Downtown Drop‑in provides a safe and welcoming place for youth living on the streets or in poverty. From here, youth can access a full range of services to help them address whatever challenges they face. We provide harm-reduction services and supplies through the drop-in and the Health Clinic in collaboration with the Sandy Hill Community Health Centre.

Housing and Shelter

Housing and shelter at YSB is much more than a place to live. We offer multiple services and housing programs to suit young people in a variety of life situations.

Working from a Housing First perspective, we believe that housing is a human right and will work closely with youth to meet their basic needs, to obtain and maintain housing regardless of their situation.

Housing-Based Case Management

Housing-based case managers support youth experiencing homelessness (ages 16-24) to obtain and stabilize in housing, broker youth to longer-term community supports (mental health, addiction, physical health), link to employment, educational, and volunteer opportunities, and provide hands-on coaching and practical supports to ensure long-term housing stability and retention.

High school program

In partnership with the Ottawa-Carleton District School Board, YSB offers individualized learning programs to support youth to complete credits and graduate from high school.

Ethno-Cultural Community Program

Operating out of the Downtown Services and Drop-in Centre, this program provides Ottawa’s immigrant and ethno-cultural youth and their families with crisis intervention support and referrals and improved access to community resources and services.

Housing Plus services and Trusteeship

Available to all youth (aged 16-20) who need help finding and maintaining housing, this program ensures that young people’s needs are met and their rights are respected. Program staff also act as trustees for youth under the age of 18 who are recipients of Ontario Works benefits.

Youth Health Clinic

This drop-in health clinic provides youth with easy access to free primary health care services, such as medical, dental and sexual health clinics. Youth can also get help with mental health issues and addictions.

Women's Space

The Young Women’s Drop-in is a weekly group for young women in Ottawa to access the services they need in a casual and welcoming environment.

The Circle United

In collaboration with Wabano and Minwaashin Lodge, the Circle is a weekly group for Indigenous and non-Indigenous youth aged 16-24. Based on a seven grandfather teaching, it is designed to identify and enhance internal strengths and support the building of positive attitudes and to feel like they belong to a community.

CD groups

These harm-reduction group runs weekly, supporting youth with mental health and addictions to improve their overall well-being.

Peer Support

Want to connect with someone who lived through similar challenges? Peer supporters can lend a listening ear, help you navigate resources, and walk with you as you move towards your goals.